Member Experience Associate
retro fitness of fairfieldFairfield, NJ
Member Experience Associate
retro fitness of fairfieldFairfield, NJ
3 days ago
Occupations
Exercise Trainers and Group Fitness InstructorsRetail SalespersonsCounter and Rental ClerksIndustries
Fitness and Recreational Sports CentersClothing and Clothing Accessories RetailersSports and Recreation InstructionAbout the role
Job Description
Benefits:
- Free uniforms
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Flexible schedule
At Retro Fitness, “Get Real” is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals.
The Member Experience Associate will ensure that members receive the highest quality of service and facilities, as well as deliver an authentic and welcoming atmosphere.
Benefits and Perks:
Flexible scheduling
Growth Opportunities
Job Expectations:
- Work your scheduled shifts and arrive on time every shift
- Arrive for your shift in full uniform: brand approved shirt, khaki or black athletic pants, and sneakers (be well groomed, neat, and presentable)
- Aim to exceed customer expectations at every opportunity
- Make eye contact with customers
- Smile authentically at customers
- Speak enthusiastically to customers
Be attentive and courteous to customersKeep a sense of urgency and hustle when it comes to helping customersKeep a positive, upbeat personality.
Be able to communicate clearly, professionally, and proactively when needed.
Prior experience in sales, retail, or hospitality is helpful.
Active CPR/AED certification preferred.
Job Responsibilities:
Greet and check in members as they come in.
Resolve customer issues in an effective manner.
Sell memberships, retail, and merchandise.
Follow up with prospects promptly.
Ensure a safe and clean health club environment for members and staff.
Open and close the facility if scheduled.
Follow company policies, procedures, and best practices.
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JOB OVERVIEW
Experience level
Entry
Location
Fairfield, NJ
Occupation
Exercise Trainers and Group Fitness Instructors
Industry
Fitness and Recreational Sports Centers
Posted
3 days ago
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