About the role

FIS seeks a seasoned leader to head Global Incident Management, owning major incident command, coordinating across all business lines, and driving enterprise-wide resilience. You will set the operating model, ensure rapid resolution, and deliver executive-ready narratives during live events. You will champion continuous improvement, measure MTTR and recurrence, and build a high-performing global team with strong cross-functional collaboration and clear escalation practices.

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JOB OVERVIEW

Experience level

Manager

Location

Florida, NY

Occupation

General and Operations Managers

Industry

Other Justice, Public Order, and Safety Activities

Posted

17 days ago

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