Clerical - Youth Center

Essential Functions: The following duties are typical for this position: Provide customer service support in-person, online and via phone. Assist with processing program registrations. General filing, sorting, photocopying, faxing and other office duties. Assist with answering questions from community members in person, on the phone or through email. Provide superior customer service at all times. Assist with opening and closing of facilities. Assist with program space and equipment set up and breakdown as necessary. Print and distribute program rosters. Assist with department marketing needs as directed. Assist with department mailings. Assist with processing of facility permits. Record office supply inventory and assist with ordering of supplies. Secure all moneys in designated area daily. Assist with processing refunds, credits and fee waivers. Check and respond to general department email inquires daily. Politely enforce the rules of the facility. Perform other related duties as assigned or required.

Knowledge, Skills and Abilities: The following knowledge, skills and abilities are required for this position: Proficiency in Microsoft Office – specifically Word, Excel and Outlook, required. Knowledge of modern office practices and procedures. Knowledge of basic accounting principles and practices. Skill in operation of listed tools and equipment. Ability to accurately perform cashier duties. Ability to effectively meet and deal with the public. Ability to communicate effectively verbally and in writing. Ability to handle stressful situations. Ability to establish and maintain effective working relations with local officials, department heads, employees and the general public. Must possess proven organizational skills and must be detail oriented. Must be a self-starter with the ability to work independently as well as with others and possess an excellent telephone demeanor.

Minimum Qualifications: The following education and experience are required for this position: Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting and bookkeeping. Prior experience working in customer service or professional office setting preferred. Tools and Equipment Used Telephone, personal computer, copy machine, postage machine, fax machine, calculator. Work Environment The following work environment descriptions are representative of those an employee encounters while performing the essential functions of this job: The work associated with this position is primarily performed in a typical office environment within the Youth Center. The employee is occasionally required to work in outdoor settings. The noise level within the Center can be extremely loud at times. The noise level in outdoor settings is moderately noisy to noisy. Evenings and weekends required.

Physical Requirements: The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job the employee is frequently required to sit; talk and/or hear; use hands to operate, handle or feel. The employee is occasionally required to walk; climb; stoop/crouch and kneel; bend and twist; reach with arms and hands; push/pull. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee must occasionally lift, move and/or carry up to 25 pounds. All Employees of New Jersey State, County and Local Government must reside in the State of New Jersey unless exempted under law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. The Township of Franklin is a drug free work place.