Front Desk Supervisor

Responsibilities: Supervise and train front desk staff Ensure excellent customer service is provided to all guests Maintain a clean and organized front desk area Handle guest complaints and resolve issues in a timely manner Assist with check-in and check-out procedures Manage room reservations and cancellations Ensure compliance with hotel policies and procedures Perform other duties as assigned by management

Requirements: High school diploma or equivalent Prior experience in a supervisory role Excellent customer service skills Strong communication and interpersonal skills Ability to work in a fast-paced environment Proficient in Microsoft Office and hotel management software Ability to work flexible hours, including weekends and holidays