Patient Billing Resolution Specialist

Overview: As a remote, contract Patient Billing Resolution Specialist, you support patients through the revenue cycle and billing processes. You act as the main liaison between patients and insurance providers, handling high volumes of communications to resolve denials and secure payments. You will thoroughly investigate accounts, maintain documentation, and drive accurate resolution within a Pacific Time framework. This role offers an opportunity to impact patient financial experience in a dynamic, remote setting.

Key requirementscustomer-orienteddetail-orientedexperience handling high-volume communicationfamiliarity with billing and denials processesability to work remotely and manage time across time zonesstrong communicationcustomer focusflexibilitycoordination of benefitsbilling and denials resolutionclaims investigation