Guest Service Representative- Weekends
courtyard by marriott philadelphia great valleymalvernMalvern, PA
$17/ hrAPPLY NOW
Guest Service Representative- Weekends
courtyard by marriott philadelphia great valleymalvernMalvern, PA
9 days ago
Occupations
Hotel, Motel, and Resort Desk ClerksReceptionists and Information ClerksCustomer Service Representatives$17/ hr
APPLY NOWAbout the role
Guest Service Representative The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. Please note that public transportation (SEPTA) does not service our property on weekends/specific hours. Other means of reliable transportation will be required for this position
Position Details
Employment Type: Part-time 2-3 days per week (16-24 Hours/week)
Scheduled Hours:
Friday, Saturday & Sunday's Only. Flexibility of mornings (7am-3pm) and night shifts (3p-11pm) are required and potential Holidays if falls on those days. Pay Rate starting at: $17/ hrBenefits: Insurance (health, dental, vision, etc.)Paid time off (vacation, sick leave, holidays)401K retirement plan Daily
Pay:
Access your earned wages when needed. Special team member hotel rates for travel enthusiasts.
Responsibilities:
- Check guests in and out of the property
- Handle guest inquiries and provide information about the local area
- Assist with resolving guest complaints and issues
- Process payments and maintain accurate records
- Collaborate with other team members to ensure guest satisfaction
Requirements:
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Attention to detail and problem-solving skills
- Ability to work in a fast-paced environment
- Previous experience in a customer-facing role is a plus
Note:
Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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JOB OVERVIEW
Salary
$17/ hr
Experience level
Entry
Location
Malvern, PA
Occupation
Hotel, Motel, and Resort Desk Clerks
Industry
Hotels (except Casino Hotels) and Motels
Posted
9 days ago
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