Senior Banking Operations & Customer Care Lead

Mechanics Bank is seeking a Sr. Operations Specialist to join our Irvine/Cerritos/Corona teams on-site. You will support back office operations, monitor workloads, and ensure service levels while working closely with Customer Care. The role requires a 2-year degree, 3 years in a financial operations role, and strong analytical, problem solving, and Excel skills, plus Calabrio experience. Training others and maintaining policy adherence are key aspects of the position.