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AI Engineer - WhatsApp Integration

asm tech solutionsSunnyvale, CA

2 days ago

Occupations

Software DevelopersComputer Systems Engineers/ArchitectsComputer Systems Analysts

Industries

Computer Systems Design ServicesCustom Computer Programming ServicesSoftware Publishers
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About the role

Job Summary: Cognizant is seeking an AI Engineer - WhatsApp Integration to build and deploy production-grade AI-powered conversational applications using WhatsApp Business Platform, LLMs, RAG, and cloud technologies.
Responsibilities: Build AI chatbots and virtual assistants using WhatsApp Business/Cloud API.Integrate LLMs, GPT, GenAI, and RAG into conversational workflows. Develop Python and/or Node.js backend services, REST APIs, and webhooks. Integrate WhatsApp solutions with CRM, ticketing, and enterprise systems. Implement conversation memory, context management, prompts, and AI guardrails. Build RAG pipelines using vector databases. Manage WhatsApp templates, opt-ins, session rules, and messaging compliance. Deploy and monitor applications on AWS, Azure, or GCP.Optimize performance, reliability, latency, security, and response quality.
Required Skills: Hands-on AI/LLM/Generative AI application development. Experience with WhatsApp Business API / WhatsApp Cloud API or similar messaging platforms. Strong Python and/or Node.js skills. Experience with REST APIs and webhooks. Cloud experience with AWS, Azure, or GCP.Production chatbot/conversational AI experience.
Preferred Skills:
  • RAG, LangChain, LlamaIndex, LangGraphPinecone, FAISS, pgvector, Azure AI SearchTwilio, Gupshup, 360dialog, Infobip
  • Dialogflow, Rasa, Amazon LexSalesforce, Zendesk, Service
  • Now or other CRM integrations
Docker, Kubernetes, CI/CDCandidate Requirements 5+ years of software/backend engineering experience preferred.2+ years of AI/GenAI experience preferred. Must be willing to work in Sunnyvale, CA.Must provide work authorization, current/expected compensation, availability, and updated resume. Ideal Profile: AI/GenAI Engineer with hands-on WhatsApp + LLM + RAG + Python/Node.js + REST/Webhooks + Cloud experience.

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JOB OVERVIEW

Experience level

Senior

Location

Sunnyvale, CA

Occupation

Software Developers

Industry

Computer Systems Design Services

Posted

2 days ago

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