POS Support Technician Fast First-Call Resolution
aluminiostevergaSan Antonio, TX
POS Support Technician Fast First-Call Resolution
aluminiostevergaSan Antonio, TX
today
Occupations
Computer User Support SpecialistsInstallation, Maintenance, and Repair Workers, All OtherComputer, Automated Teller, and Office Machine RepairersIndustries
Electronic and Precision Equipment Repair and MaintenanceComputer Terminal and Other Computer Peripheral Equipment ManufacturingFacilities Support ServicesAbout the role
Aluminiosteverga is seeking a Tier 1 Technical Support Technician in San Antonio, Texas. The role focuses on resolving hardware and Xpient POS-related issues via phone and email, with emphasis on first-call resolution and thorough documentation. The candidate will troubleshoot routine and complex inquiries, escalate Severity 1 issues as needed, and contribute to training and knowledge transfer within a collaborative team environment.
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JOB OVERVIEW
Experience level
Junior
Location
San Antonio, TX
Occupation
Computer User Support Specialists
Industry
Electronic and Precision Equipment Repair and Maintenance
Posted
today
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