Returns Associate- PHX

About the role: The returns associate is responsible for daily checking in, upkeep of claims and dealer returns. Corresponding with receiving supervisor for restocking and processing credits to Ford and GM accordingly.

What you’ll do: Daily upkeep of claims and dealer returns Corresponding with warehouse for restocking and handling credits back to Ford and GM dealerships Tracking damaged claims from inbound Ford and GM shipments Processing reimbursements from Ford and GM vendors Ford and GM claims processing Set up RMA’s Follow SOPs and safety guidelines Keep work areas clean and organized

Qualifications: High School Diploma or GED preferred Prior warehouse experience a plus Excellent verbal and written communication skills, fluent in English Excellent attention to detail in a fast‑paced environment. Basic computer experience is helpful

Physical Demands: Standing, Walking, Reaching/Bending, Endurance, Balancing/Mobility, Manual Dexterity, Exposure to varying conditions, Repetitive Motion, Lifting to 50 lbs. consistently, safety equipment, loud noises: 8-hour work shift Reasonable Accommodation Statement Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Brandi Beall at brandib@swadtx.com. Work Environment & Schedule: Day Shift, Full Time, on‑site May occasionally require weekends or overtime Classification: Non‑Exempt

Department: Receiving

Reports To: Receiving Supervisor Salary Band: $18.00 Salary Information $18 - $18 Hourly Wage