About the role

Amazon.com Services LLC is seeking a Principal Technical Program Manager to build and lead a critical program intake function for Amazon Customer Service (CS). You will orchestrate between business, product, technology, and operations, balancing customer experience, feasibility, and capacity. The role requires deep technical depth, operational acumen, and strategic thinking to assess both human and automated solutions.

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JOB OVERVIEW

Experience level

Lead

Location

Seattle, WA

Occupation

Information Technology Project Managers

Industry

Computer Systems Design Services

Posted

2 days ago

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