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About the role

Overview: As Workplace Manager you will lead on-site facilities operations for a Fintech client, ensuring exceptional workplace experiences that boost productivity and engagement. You will coordinate services, implement standards, and manage day-to-day operations with a focus on safety, efficiency, and cost control. In this role you partner with client leadership and cross-functional teams to sustain a high-performance workplace. This is a hands-on, on-site leadership role with a strong emphasis on service delivery and continuous improvement. Compensation / Benefits 401(k) plan with matching Medical, Dental & Vision Care Paid parental leave Paid Time Off and Company Holidays Early access to earned wages through Daily Pay
Responsibilities: Oversee facility operations including maintenance, engineering services, workplace experience, and vendor management Lead and develop on-site teams including Workplace Coordinators and technical staff Serve as primary point of contact for the local leadership on workplace and facilities matters Implement site-specific strategies aligned with global standards and local requirements Manage site budgets and identify cost optimization opportunities Ensure compliance with building codes, health and safety regulations, and policies Coordinate workplace projects such as small renovations and space planning Build and maintain relationships with building management, vendors, and service providers Oversee issue resolution through service request management Lead continuous improvement initiatives to enhance experience and efficiency Coordinate events and activities to support client culture Prepare regular reports on site performance and service delivery KPIs
Key requirements: Bachelor's degree in relevant field or equivalent experience 3+ years in 3rd party facilities management or workplace services 2+ years of supervisory experience leading facility teams Strong knowledge of building systems, maintenance, and operations Experience managing vendor relationships and service contracts Proficiency in facilities management software and Microsoft Office Excellent communication and interpersonal skills Proven problem-solving abilities and attention to detail Customer service mindset focused on employee experience communication interpersonal skills customer service mindset facilities management software IWMS systems Microsoft Office suite

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JOB OVERVIEW

Experience level

Manager

Location

Millbrae, CA

Occupation

Facilities Managers

Industry

Facilities Support Services

Posted

today

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