Remote FINRA-Certified Call Center Supervisor
dxc technologyNew York, NY
Remote FINRA-Certified Call Center Supervisor
dxc technologyNew York, NY
12 days ago
Occupations
First-Line Supervisors of Office and Administrative Support WorkersFirst-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of All Other Tactical Operations SpecialistsIndustries
Telemarketing Bureaus and Other Contact CentersAll Other Insurance Related ActivitiesTelephone Answering ServicesAbout the role
DXC Technology Company is seeking a Call Center Supervisor to lead a team of Customer Service Representatives supporting insurance and financial services operations. This role emphasizes service excellence and regulatory compliance, including FINRA requirements, while developing a high-performance team.
You will coach, monitor KPIs, manage escalations, and collaborate cross‑functionally to ensure a seamless customer experience and accurate CRM documentation.
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JOB OVERVIEW
Experience level
Senior
Location
New York, NY
Occupation
First-Line Supervisors of Office and Administrative Support Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
12 days ago
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