Evenings Incident Response Team Lead | Fort Worth
remixFort Worth, TX
Evenings Incident Response Team Lead | Fort Worth
remixFort Worth, TX
yesterday
Occupations
First-Line Supervisors of Helpers, Laborers, and Material Movers, HandFirst-Line Supervisors of Mechanics, Installers, and RepairersFirst-Line Supervisors of Security WorkersIndustries
Telephone Answering ServicesSpecialized Freight (except Used Goods) Trucking, LocalTelemarketing Bureaus and Other Contact CentersAbout the role
Via is seeking an Incident Management Team Lead to oversee a team in Fort Worth, TX, guiding incident investigations and risk management while driving cross-functional initiatives to improve handling across the organization. The role is in-person with evening hours (3pm–11:30pm CT). You will coach, monitor performance, identify training needs, and act as an escalation point under pressure, ensuring adherence to IMO processes and delivering scalable incident management improvements.
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JOB OVERVIEW
Experience level
Mid
Location
Fort Worth, TX
Occupation
First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
Industry
Telephone Answering Services
Posted
yesterday
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