About the role

*No prior experience in the mortgage industry is required for this opportunity! As a Mortgage Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.
Primary Responsibilities: Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process Manage multiple loan files Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files Ensure accuracy and completeness of each loan file processed prior to passing to the closing department Set up loan files, manually and on the computer Follow up on submitted loans and/or pended loans Coordinate closing paperwork and tasks, as required
Qualifications: Excellent customer service skills Strong organization skills, attention to detail, and ability to multitask Strong oral and written communication skills

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JOB OVERVIEW

Experience level

Mid

Location

Akron, OH

Occupation

Loan Interviewers and Clerks

Industry

Mortgage and Nonmortgage Loan Brokers

Posted

2 days ago

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Mortgage Loan Processor at straussgroup executive search...