Resident Services Coordinator

Position Overview: The Resident Services Coordinator will provide administrative and operational support to the property management team while assisting residents, vendors, and internal departments. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced residential environment. Candidates must be comfortable working fully onsite in Corona, Queens.

Responsibilities: Develop and maintain positive relationships with residents, vendors, and suppliers. Deliver excellent customer service by responding to resident inquiries and requests in a timely manner. Coordinate resident service issues with property staff and outside vendors to ensure resolution. Assist with preparing and analyzing monthly financial and operational reports. Monitor property expenses and support budget-related tracking. Coordinate the purchase of services, supplies, and equipment for property operations. Participate in special projects and support day-to-day property operations. Ensure compliance with Fair Housing and other property-related regulations. Assist with maintaining preventative maintenance schedules and operational workflows. Collaborate with teams across operations, leasing, legal, compliance, and construction.

Required: Experience / Skills Bachelor's degree required. Strong verbal and written communication skills. Excellent customer service and interpersonal abilities. Strong organizational skills and attention to detail. Ability to multitask in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Comfortable learning systems such as Yardi. Must be comfortable working fully onsite in Corona, Queens.

Preferred: Experience / Skills Interest in real estate, property management, or residential operations. Internship or prior administrative/customer service experience preferred. Exposure to property management software is a plus. Education

Requirements: Bachelor's degree required.

Benefits: Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).