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About the role

American Airlines, Inc. is seeking a Customer Service Manager for Airport Customer Care at Miami (MIA).The role emphasizes leading frontline teams, driving safe, high‐quality customer service, and managing operations in a fast-paced airport environment. Responsibilities include coaching staff, ensuring policy adherence, and coordinating across departments to deliver reliable, on‐time service while upholding core values and union guidelines.

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JOB OVERVIEW

Experience level

Mid

Location

Doral, FL

Occupation

First-Line Supervisors of Passenger Attendants

Industry

Other Support Activities for Air Transportation

Posted

yesterday

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