Call Center Agent
professional moving storageDetroit, MI
Call Center Agent
professional moving storageDetroit, MI
2 days ago
Industries
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesInsurance Agencies and BrokeragesAbout the role
Call Center AgentWe are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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JOB OVERVIEW
Experience level
Junior
Location
Detroit, MI
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago
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