Collector/ Collections

The Role: Full-Time. Collector / Collections Enagic Collector position at our headquarters branch location in Torrance, CA. Enagic is a Japan-based leading manufacturer of alkaline ionizers and water filtration machines. Enagic distributes its products through a network of independent contractor sales representatives through a multilevel (network) marketing business model.

What You Will Be Responsible For: Collect payments on past due bills. Create a list of people who have not made payments and organize lists according to the severity of the delinquency. Locate customers using credit bureau information, loan documents, and other paperwork or databases. Collection calls and/or correspondence to existing customers. Resolve customer discrepancies. Pay attention to detail and maintain confidentiality. Strong follow-up and follow-through skills. Polite yet forceful phone interactions. Skip‐tracing experience and detail‐oriented work. Process payments and data entry. Knowledge of state and federal laws applicable to collections (FDCPA – Federal Debt Collections Practices Act).This Job IsIdeal For Someone Who Is: Knowledge/experience of billing and collections procedures. Proficiency in basic Microsoft Office, Excel, and Word. Excellent communication skills, both verbal and written. 1 to 2+ years collection experience. Bilingual is a plus.

Benefits: (Full Time only): Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), Employee discount, Flexible spending account.

Work Hours: Monday to Friday 9 am – 6 pm. One half‐day Saturday per month.