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As a Lead, Customer Strategy Analytics & Applied AI, you'll be a senior contributor who drives analytics and strategy end-to-end for the CS org. Improve the analytics, engagement and AI integration strategy for Customer Success and Customer Support. The CS analytics function has already built churn
Develop and execute Chadwick's social media strategy, including a master content calendar, messaging framework and channel-specific best practices. Write, edit and proofread posts; shoot and produce social media video content; and continuously optimize for reach, engagement and enrollment impact. Ex