Social Media Management Jobs

We are seeking a Team Lead, Customer Support to serve as a player-coach responsible for the daily operations and professional growth of a team of 8-10 Support Engineers. Analyze support data and customer feedback (CSAT)  to identify and report trends to leadership. You will bridge the gap between f

Own the migration strategy, timelines, success metrics, and consistent execution across all customers while proactively identifying risks and implementing mitigation plans. The Team Lead will oversee and coordinate both the Customer Success Associate, Migration Focus, and Data Specialist, Customer M

We stand out in the industry due to our best-in-class Customer Success, which has earned us a 98% customer satisfaction rating! The main objective of this role is to design and execute a scalable engagement program for SMB customers; including email campaigns, webinars, video content, and automated

As a Customer Support Team Lead, you'll be responsible for leading the day-to-day performance of our support function while helping build the foundation for how Nest supports its partner practices at scale. You’ll manage and support Customer Support Associates, run daily and weekly check-ins, prov

Improve the analytics, engagement and AI integration strategy for Customer Success and Customer Support. This work directly drives our customer strategy, which means regular exposure to senior and executive leadership and close partnership with the SVP of Customer Success. As a Lead, Customer Strate

The Senior Director, Patient Marketing will lead the strategic vision, investment, and execution of all direct-to-consumer (DTC) marketing efforts across the Ingrezza business, with primary accountability for ~$150M in annual media investment spanning Linear TV, Streaming, Paid Search, Paid Social,

We are seeking an Associate Director / Director, Customer Experience Lead, Marketing Analytics to drive data-driven decision-making across digital and omnichannel HCP and patient engagement initiatives and define and own enterprise-wide CX analytics strategy across brands and business units. This ro

We're looking for a Social Media Growth Lead to build the social growth engine for BWZ's brands growing engaged audiences of senior decision-makers and converting them into subscribers, community members, and repeat consumers of our owned content. Ensure social content consistently supports audienc

As a Director of Customer Management Risk Strategy  you will be responsible for leading a team that delivers strategies to manage exposure and engagement across Zip’s customer portfolio. As a trusted strategic partner to every team across Zip, you will own all things around credit strategy for ex

The Social Media & Content Specialist Sports Cards & Memorabilia is responsible for developing and executing social-first strategies that drive demand, engagement, and collector loyalty across Upper Deck's sports portfolio. Support the development and execution of integrated social media strategies

Chadwick School is seeking a creative, digitally fluent storyteller to join our Marketing and Communications team as Visual Content & Social Media Manager. Develop and execute Chadwick's social media strategy, including a master content calendar, messaging framework and channel-specific best practic