Hybrid-Eligible IT Support Analyst (Tier 1)
universityofnorthcarolinaatchapelhilChapel Hill, NC
Hybrid-Eligible IT Support Analyst (Tier 1)
universityofnorthcarolinaatchapelhilChapel Hill, NC
today
Occupations
Network and Computer Systems AdministratorsComputer User Support SpecialistsComputer Network Support SpecialistsIndustries
Colleges, Universities, and Professional SchoolsComputer Facilities Management ServicesComputer Systems Design ServicesAbout the role
University of North Carolina at Chapel Hill is seeking a Technology Support Analyst-Contributing to deliver tier 1 technical support across faculty, staff and students. You will handle Lenovo/Mac hardware, Windows, Mac OS, M365, VPN, MFA, email clients and campus IT services via multiple channels. The role emphasizes diagnosing issues, coordinating with peers, and maintaining high customer satisfaction within a collaborative ITS environment.
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JOB OVERVIEW
Experience level
Mid
Location
Chapel Hill, NC
Occupation
Network and Computer Systems Administrators
Industry
Colleges, Universities, and Professional Schools
Posted
today
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