Florida Member Advocate
virtual vocationsDenver, CO
About the role
Acting as a liaison between the Health Plan and Providers, the full-time Florida Member Advocate will ensure access to care, address Member grievances, and promote education while working remotely.
Key responsibilities:
Receive and respond to Member complaints and formal grievances, identifying and resolving access barriers
Investigate access and cultural sensitivity issues raised by various stakeholders, including Member Services and advocacy organizations
Engage with local community organizations to understand Members' health care needs and update educational materials accordingly
Required qualifications:
High school diploma or equivalent
3+ years of customer service experience in a healthcare environment
Medicare and/or Medicaid experience preferred
Must reside in Florida
Authorized to work in the U.S. without the need for employment-based visa sponsorship
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JOB OVERVIEW
Experience level
Mid
Location
Denver, CO
Occupation
Patient Representatives
Industry
Other Social Advocacy Organizations
Posted
2 days ago
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