Technical Customer Service Representative

Technical Customer Service Representative Start your career as a Technical Customer Service Representative. Work for one of the most respected names in the electronics industry! This global supplier is seeking a Technical Customer Service Representative in Hauppauge, NY. This is a chance to join a newly formed team where you will be fully trained. What you need to know: Temporary to hire

Responsibilities of the Customer Service Representative: This role provides product and order support to consumers via phone, email, and live chat including: Handling inbound consumer calls, emails, and chat inquiries with professionalism and care Assisting customers with product information, troubleshooting, and order processing Maintaining accurate records of customer interactions using Zendesk Collaborate with team members and other departments to ensure efficient service Support ad hoc tasks and cross-training opportunities across other product lines as needed