e-Billing Manager
katten muchin rosenmanWhite Plains, NY
About the role
Overview:
As e-Billing Manager, you will lead global e-Billing operations to ensure compliant, timely invoicing across client portals. You'll manage the e-Billing Hub ecosystem, onboarding new clients, maintaining guidelines, and guiding the team to meet client and firm revenue goals. You'll partner with finance, attorneys, and client contacts to reduce write-offs and improve cash collection. This role combines leadership, process optimization, and advanced data analysis in a fast-paced, professional environment. You'll play a key part in maintaining confidentiality and delivering superior client service in a multinational law firm setting. Compensation / Benefitsmedical/dental/vision 401k with employer contributionparenteral leavetransportation fringe benefitbackup care optionpaid time off policy
Responsibilities:
- Direct onboarding of new e-Billing clients within e-Billing HubMaintain and update client guidelines, timekeepers, codes and diary keywords
- Develop and document e-billing procedures ensuring client compliance
- Oversee timely resolution of e-bill rejections and minimize write-offs
- Prepare reports on e-bill volume, success rates, and client-required summaries
- Mentor and develop e-billing staff and manage workload to meet deadlines
- Collaborate with billing, collections, attorneys, and management on issues affecting e-bills
- Lead process improvements to shorten time from work to bill to cash
- Participate in system upgrades and integrations affecting e-Billing HubEnsure training across software platforms and adherence to firm policies
- Provide timely communication of client short payments and exceptions when needed
- Direct supervision and evaluation of e-billing team members
- Provide analytics and recommendations to firm leadership
Key requirements:
Bachelor's degree in Business, Accounting or Financeten or more years of progressive e-billing experience in an Am Law 100 law firmfive or more years of supervisory experience Experience with Elite and/or Aderant time and billing software and e-Billing Hub or similar systems Advanced MS Excel skills (pivot tables, charts, graphs, formulas) and proficiency in MS Word and PowerPointExcellent interpersonal, verbal and written communicationstrong initiative and multi-tasking in a fast-paced environmentproblem solving and troubleshooting with follow-through Elite and/or Aderant time and billing softwaree-Billing HubMicrosoft Excel (advanced)
Matching similar jobs
JOB OVERVIEW
Experience level
Lead
Location
White Plains, NY
Occupation
Billing and Posting Clerks
Industry
Offices of Lawyers
Posted
6 days ago
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE (opens in a new tab)