Collections Specialist
robert halfSan Diego, CA
Collections Specialist
robert halfSan Diego, CA
3 days ago
Occupations
Bill and Account CollectorsBookkeeping, Accounting, and Auditing ClerksTax Examiners and Collectors, and Revenue AgentsAbout the role
Overview:
In this role you manage a portfolio of commercial client accounts to improve cash flow while preserving strong business relationships. You work closely with AR, sales, and customer service to resolve disputes and prevent small issues from becoming long-term delinquencies. You own your accounts with visibility into aging trends and contribute to improving collection processes. You will balance persistence with professionalism and drive measurable collection outcomes.
Responsibilities:
- Manage a portfolio of business-to-business customer accounts
- Review aging reports and prioritize overdue invoices
- Contact customers by phone and email to secure payments
- Follow up to ensure payment commitments are fulfilled
- Investigate short payments, unapplied cash, disputes, and discrepancies
- Coordinate with billing and AR to resolve invoice issues
- Collaborate with sales and customer service for disputed accounts
- Document collection activities and payment arrangements
- Escalate seriously delinquent/high-risk accounts per procedures
- Assist with credit holds and account reviews when needed
- Prepare aging summaries and collection status reports for management
- Identify recurring payment delays and propose improvements to collection performance
- Key requirementspersistenceprofessionalismcustomer relationship managementaging reportsdispute resolutionaccount reconciliation
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JOB OVERVIEW
Experience level
Senior
Location
San Diego, CA
Occupation
Bill and Account Collectors
Industry
Collection Agencies
Posted
3 days ago
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