Client Success Coordinator
virtual vocationsDenver, CO
Client Success Coordinator
Occupations
Project Management SpecialistsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCustomer Service RepresentativesIndustries
Marketing Consulting ServicesOther Services Related to AdvertisingCustom Computer Programming ServicesAbout the role
Providing operational and administrative support, the full-time Client Success Coordinator will manage transactional client activities, support small client relationships, and execute routine account management functions remotely.
Key responsibilities:
Serve as the primary contact for a portfolio of low-complexity clients and respond to routine client requests
Prepare and distribute recurring client reports while maintaining reporting calendars and ensuring timely delivery of contractual requirements
Review monthly invoices for accuracy and coordinate invoice corrections with Finance and Operations teams
Required qualifications:
Bachelor's degree in Business, Healthcare Administration, Public Health, or related field
2 to 4 years of experience in customer service, account coordination, healthcare operations, benefits administration, or client support
Experience with Salesforce and client reporting
Knowledge of eligibility management and invoicing processes
Strong organizational and project management skills
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JOB OVERVIEW
Experience level
Mid
Location
Denver, CO
Occupation
Project Management Specialists
Industry
Marketing Consulting Services
Posted
yesterday
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