Retail Department Manager

Lead a retail department by coaching associates, building customer relationships, supporting sales and account goals, and maintaining effective merchandising. Work alongside the sales team to resolve customer and department needs and improve service performance. Motivate, train, coach, and lead associates by example to deliver excellent customer service. Build customer relationships to grow department business. Perform sales associate duties and meet individual sales and account goals. Assess associate performance to improve service quality, sales, and department results. Provide feedback on service, selling, and account statistics. Develop solutions to address customer problems and department needs. Retail sales Customer service Sales goal management Account goal management Merchandising Associate training Performance assessment Sales performance analysis Customer problem resolution Department operations 401k Merchandise Discount