UX Writer & Content Designer

Location: New York, NY

Duration: 10+ Months contract

Role Summary: We are looking for a UX Writer & Content Strategist to step into an advanced contract backfill. This role sits at the intersection of product strategy, systems design, and next-generation creation tools. We need a seasoned product thinker who understands how people actually work, write, organize, and build, and who uses AI as an underlying capability to solve genuine user problems across 7 distinct creation surfaces. Strategic Focus & Deliverables: Product Strategy & Mental Models: Define conceptual frameworks, naming architectures, and end-to-end task flows showing howtraditional creation tools evolve into dynamic, modular AI platforms without alienating core workflows. Applied AI & Model Behavior: Structure system instructions, interaction heuristics for latency/uncertainty/revision states, and multimodal feedback frameworks across text, voice, and visual outputs. Suite Governance & Executive Influence: Establish clear taxonomy across 7 product teams and build consensus with Product, Engineering, Research, and UX leads. Core Craft & Product Voice: Champion a tight, direct, human product voice across high-visibility product strings, onboarding paths, and error-handling models.

Qualifications: 8+ years of experience leading UX writing or product content strategy for complex enterprise or consumer software platforms. Pragmatic AI Fluency: Deep understanding of how to design for machine learning and LLM capabilities. Systems & Taxonomy Architecture: Proven track record of defining product hierarchies, terminology glossaries, and scalable content frameworks across multi-surface ecosystems. High-Caliber Writing Craft: Exceptional clarity in interface copy, information architecture, and microcopy.