Content Designer

Role Overview: We are seeking a UX Writer & AI Content Strategist to join our team for a high-impact contract role across our core suite of productivity and creation tools. This position sits at the intersection of product strategy, systems design, and next-generation authoring software. We need a seasoned product thinker who deeply understands how users author, analyze, organize, and present information—and who knows how to leverage artificial intelligence as a foundational capability to solve genuine workflow challenges across multi-surface software ecosystems. Strategic Focus & Key Deliverables1. Product Strategy & Mental ModelsDefine conceptual frameworks, naming architectures, and end-to-end task flows. Map the evolution of traditional productivity software into dynamic, modular AI platforms without disrupting legacy user workflows.2. Applied AI & Model Behavior Structure system prompts, interaction heuristics (managing latency, ambiguity, and revision loops), and multimodal feedback frameworks spanning text, voice, and visual outputs. Design intuitive UX patterns for AI confidence levels, non-deterministic states, and human-in-the-loop editing.3. Ecosystem Governance & Executive Alignment Establish standardized product taxonomies across multiple cross-functional product teams. Build consensus and align strategy with Product Management, Engineering, UX Research, and Design leadership.4. Core Craft & Product Voice Champion a clear, concise, and human product voice across high-visibility UI strings, onboarding flows, zero-states, and complex error-handling scenarios.