Lead Premier CSM: AI Adoption & Strategy
relativityIndiana, PA
Lead Premier CSM: AI Adoption & Strategy
relativityIndiana, PA
2 days ago
Occupations
Computer and Information Systems ManagersInformation Technology Project ManagersProject Management SpecialistsAbout the role
Relativity is seeking a Lead Customer Success Manager to own Premier-Tier outcomes and guide AI adoption across large, strategic accounts. You will lead cross-functional teams, govern change programs, and ensure executive-level alignment with customer partners.
In this role you'll shape renewal discussions, drive measurable value, and coach the CSM team toward best-in-class customer success practices, with a focus on governance and risk management within legal tech environments.
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JOB OVERVIEW
Experience level
Manager
Location
Indiana, PA
Occupation
Computer and Information Systems Managers
Industry
Custom Computer Programming Services
Posted
2 days ago
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