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About the role

GCPay is seeking a Customer Support professional to join our fully remote team, working East Coast hours. You'll be the frontline for our customers, helping them get the most out of GCPay while ensuring a smooth, reliable experience. Responsibilities include diagnosing issues, onboarding, and handling subscription inquiries with a focus on timely resolutions and CSAT metrics. Join a collaborative team and grow with us.

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JOB OVERVIEW

Experience level

Junior

Location

New York, NY

Occupation

Customer Service Representatives

Industry

Software Publishers

Posted

yesterday

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