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About the role

Accela's Technical Support Engineer role is a hands-on, customer-facing position within a SaaS environment. You will troubleshoot configuration, scripting, integrations, and performance issues while providing clear, actionable guidance to customers. Ideal candidates have 1–3 years of SaaS support experience, solid knowledge of web tech and SQL, and familiarity with Salesforce Service Cloud. Remote work is supported with a comprehensive benefits package.

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JOB OVERVIEW

Experience level

Mid

Location

New York, NY

Occupation

Computer Systems Analysts

Industry

Computer Systems Design Services

Posted

yesterday

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