Patient Admin Specialist (PAS) Job in Newark, CA | Robert Half

Responsibilities: Welcome patients upon arrival, guide them through registration, and manage check-in and check-out activities with accuracy and care. Coordinate new patient intake and assist with surgery and appointment scheduling based on provider availability and clinic priorities. Respond to routine patient inquiries related to appointments, billing support, and general office procedures, escalating non-routine concerns when needed. Communicate closely with providers and clinic staff to align scheduling needs and address time-sensitive patient requests. Support patient administrative workflows by using established resources, reference materials, and office tools. Maintain clinic records and internal databases, process required forms, and keep directories and documentation current and organized. Handle incoming non-clinical messages from patients and customer service platforms, ensuring timely follow-up or escalation. Manage document flow by sorting faxes and mail, filing clinic paperwork, and distributing information to the appropriate teams. Uphold departmental service expectations by delivering courteous assistance, staying organized, and managing multiple tasks throughout the day.