Operations Support Coordinator

POSITION OVERVIEW: The Temporary Operations Support Coordinator will provide essential administrative, data, and operational support to ensure continuity of daily career transition services during a maternity leave coverage assignment. This role will oversee client intake and registration, maintain accurate CRM records, coordinate client assignments, support communications, and assist with data management and operational workflows. The ideal candidate is highly organized, technically adaptable, detail-oriented, and comfortable managing multiple priorities independently in a collaborative remote environment.

PERKS: Competitive hourly compensation of $22–$26, based on experience and qualifications. Fully remote opportunity offering flexibility to work from your preferred location. Consistent Monday–Friday schedule, approximately 9 AM–5 PM, with 40 hours per week. Opportunity to contribute to a meaningful mission supporting military members, veterans, and military spouses in their transition to civilian employment. Approximately 2–3-month assignment.

RESPONSIBILITIES: Manage weekly jobseeker registrations, verify intake criteria, process records, and coordinate client assignments or reassignments to Career Advisors. Monitor shared client support phone queues and inboxes, respond to inquiries, and escalate issues as needed. Create, schedule, and quality-check mass emails, event communications, and targeted outreach campaigns using Salesforce Account Engagement (Pardot).Upload, transform, and maintain client data using tools such as Jetstream, ensuring accuracy across internal and partner databases. Maintain program trackers, event schedules, and centralized operations calendars to support daily workflows. Update standard operating procedures, document process changes, and maintain accurate handoff records throughout the assignment.

QUALIFICATIONS: Experience in administrative support, operations, customer service, data management, or a related function. Intermediate to advanced proficiency in Google Workspace and Microsoft 365, including Excel, Google Sheets, Word, and Teams. Experience working with CRM platforms, databases, or data management systems; Salesforce experience is highly desirable. Strong attention to detail and accuracy when managing high-volume data entry, records, and multiple workflows. Excellent written and verbal communication skills, strong organizational abilities, and the technical adaptability to learn new systems quickly.

COMPENSATION AND BENEFITS: The hourly compensation range for this temporary opportunity is $22–$26 per hour, depending on experience and qualifications. This is a full-time, 40-hour-per-week contract assignment anticipated to last approximately 2–3 months, with the possibility of extension based on business needs. The position is fully remote, Monday through Friday, with an approximate 9 AM–5 PM schedule. Client-provided equipment will be available. Scion Nonprofit Staffing is an award-winning national nonprofit recruitment and staffing specialist for nonprofit organizations, foundations, associations, and educational institutions! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals supporting incredible missions and programs. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire nonprofit recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a Clearly Rated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm and our practices can be found online. Scion Nonprofit Staffing is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that has enacted fair chance, arrest, or conviction based employment ordinances, Scion Nonprofit Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.