Senior Enterprise CSM Retention & Growth Leader (Remote)
opengovEast Boston, MA
Senior Enterprise CSM Retention & Growth Leader (Remote)
opengovEast Boston, MA
yesterday
Occupations
Sales ManagersGeneral and Operations ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelAbout the role
OpenGov in Boston seeks a Senior Customer Success Manager to lead a portfolio of high-value enterprise accounts. You will ensure long-term health, reduce churn, and drive expansion while partnering with Sales and Product to refine go-to-market strategies. You will mentor junior CSMs, advocate for customers, and travel to regional events to deepen product value. The ideal candidate has 5+ years in SaaS customer success or similar, excellent executive presence, and a track record of exceeding
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JOB OVERVIEW
Experience level
Lead
Location
East Boston, MA
Occupation
Sales Managers
Industry
Computer Systems Design Services
Posted
yesterday
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