Platform Specialist Enablement & Readiness Lead
cdk globalChicago, IL
Platform Specialist Enablement & Readiness Lead
Industries
Professional and Management Development TrainingComputer Systems Design ServicesSoftware PublishersAbout the role
Overview:
In this role you accelerate onboarding and ongoing development of Platform Specialists. You will shape and govern the enablement strategy, ensuring current product knowledge and market positioning are embedded in training. You’ll collaborate with Marketing and SMEs to align curricula with business priorities and sales readiness. Expect to design scalable onboarding, deliver continuous learning, and drive demo excellence to support revenue growth. This is a hands-on, cross-functional role that shapes how the platform team learns and performs. Compensation / Benefits Paid Time Off (PTO) 401K Matching Program Tuition Reimbursement Medical, dental, and vision benefits
Responsibilities:
Own the enablement strategy, framework, and governance for Platform Specialists Design onboarding programs (30/60/90-day plans) and define milestones and success metrics Develop and manage continuous learning programs for product updates and competitive positioning Create demo excellence programs including coaching, practice opportunities, and best practices Align training with sales strategy and collaborate with Marketing, Sales, and SMEs Define and track enablement metrics (onboarding progress, ramp time, certification, engagement) Identify gaps from learner feedback and performance data and implement improvements Coordinate onboarding and enablement delivery with cross-functional stakeholders
Key requirements:
Bachelor’s degree or equivalent experience 4+ years in sales enablement, training, or related roles within a SaaS organization Experience designing and managing onboarding and enablement programs Strong understanding of SaaS sales cycle and pre-sales demonstrations Ability to influence without direct authority and align multiple stakeholders Strong project and program management, communication, and stakeholder management skills Experience cross-functionally with Marketing and Sales teams Willingness to travel up to 25% excellent communication and facilitation stakeholder management collaboration across functions LMS or enablement platforms experience instructional design principles adult learning principles
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JOB OVERVIEW
Experience level
Manager
Location
Chicago, IL
Occupation
Training and Development Specialists
Industry
Professional and Management Development Training
Posted
today
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