Technical Platform Analyst, Enablement Systems

Overview: In this role you will power the revenue enablement tech stack, delivering governed content and AI-assisted enablement to Okta’s sales organization. You’ll manage platform health, governance, and integration with tools like Salesforce, Gong, and Snowflake to keep content discoverable and AI-ready. You’ll work with knowledge management and revenue operations to ensure scalable, in-flow delivery that enhances seller productivity. This is a fast-paced, cross-functional position aimed at improving platform adoption and content quality, with a strong emphasis on outcomes. You will help shape how AI-enabled enablement supports global sales and collaboration across teams. Compensation / Benefits health insurance dental and vision insurance 401(k) flexible spending account paid leave (PTO and parental leave) equity where applicable Responsibilities Platform Administration: end-to-end management of enablement platforms, taxonomy, user permissions, and key integrations without disrupting operations Operationalize Content Strategy & Governance: enforce metadata standards, versioning, and ownership to keep knowledge governed and reusable Optimize Search & In-Flow Delivery: configure AI prompts and content delivery to support quick, in-flow learning for sellers Drive Platform Analytics & Reporting: monitor health, usage, and adoption metrics to inform leadership decisions Partner Cross-Functionally: collaborate with Global Enablement, GTM Ops, Sales Leadership, Product Marketing, IT to resolve friction and translate needs into tech solutions Support AI-Enabled Content Delivery: maintain metadata, structure, and permissions for AI assistants and search to retrieve relevant content Evaluate AI Features and Integrations: test new AI capabilities and integrations and propose rollout approaches