Fraud Operations Associate

Position Overview: Seeking Fraud Operations Associates to join its Risk Operations team. This role will focus on investigating suspicious activity, identifying fraudulent transactions, and protecting customer accounts across various financial products. The ideal candidate has hands-on experience in fraud investigations, KYC, and transaction monitoring within financial services, fintech, or cryptocurrency.

Responsibilities: Investigate fraudulent transactions, scams, account takeovers, and suspicious account activity. Review ACH, debit/credit card, and digital wallet transactions to identify potential fraud. Conduct customer account reviews and request additional information when necessary. Identify fraud trends and recommend improvements to detection processes, policies, and controls. Partner with internal teams to improve fraud prevention strategies and operational workflows. Document investigations and communicate findings to management.

Qualifications: 2+ years of experience in fraud investigations, KYC, transaction monitoring, or transaction review. Background in financial services, fintech, banking, or cryptocurrency. Experience identifying suspicious transactions, account activity, and potential fraud patterns. Strong analytical, problem-solving, and communication skills. Ability to make sound decisions in a fast-paced environment with limited information. Strong attention to detail and sound judgment.

Note: Qualified candidates will be contacted within 3 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

ID: 50936