Service Sales Manager

Responsibilities: Lead GSS service sales and business development for select NA/global customers Collaborate with regional account teams to identify customer needs and develop new opportunities across core services, enhancements and Pro Systems Negotiate and manage renewals and expansions of service contracts at key customers Drive regional team performance while maintaining high customer satisfaction Explain, promote, and support the commercial strategy to senior division management Document and follow GSS and KLA Finance processes for deal creation, approvals, quotes, negotiations, closure, and execution Research and develop strategic sales growth plans with senior GSS staff and team Key requirements > 10 years semiconductor equipment or other industrial/capital equipment experience Proven results with direct customer sales or related experience Strong business acumen and technical selling skills Solid understanding of financial, legal, and marketing fundamentals Advanced Excel/PowerPoint capabilities; including presentation skills Strong financial/mathematical modeling skills with ability to deep dive while maintaining high-level strategy Excellent interpersonal and communication skills; ability to turn goals into concrete tasks and influence peers Experience managing internal and customer hierarchies Practical working knowledge of industry-recognized sales processes BA/BS; MBA or equivalent experience Domestic/International travel 10–25% excellent interpersonal and communication skills ability to influence peers in other organizations strong presentation and negotiation skills Advanced Excel/PowerPoint capabilities financial/mathematical modeling technical selling skills