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About the role

Overview: You join Frontify as the go-to technical expert, guiding both internal teams and customers on how the platform can solve real branding challenges. You’ll demonstrate Frontify’s capabilities, design tailored solutions, and orchestrate integrations with popular tools to maximize customer value. You’ll collaborate with Sales, Customer Success, Product Marketing, and Product Management to enable growth and inform product strategy. Your work helps scale Frontify’s consulting capabilities and supports the company’s mission to redefine branding in the AI era. This role blends technical depth with cross-functional influence in a dynamic, hybrid environment. Compensation / Benefits Medical, dental, and vision coverage 401k with 5% matching 25 days PTO per year Paid educational and wellbeing days off Home office setup budget Workation: 45 days annually
Responsibilities: Become the go-to expert on Frontify; advise on capabilities, best practices, and creative solutions for diverse customer use cases Partner with Sales and Customer Success to deliver technical consultations, evaluate customers, and help convert opportunities into long-term partnerships Position Frontify’s capabilities through tailored demos and solution design to maximize customer value Advise customers and internal teams on integrations with Figma, Adobe InDesign, CMS platforms, automation tools, and other technologies Deepen expertise in Frontify’s APIs, SDKs, and extensibility to solve complex technical challenges Capture customer feedback and technical insights to influence product strategy and guide future platform development Collaborate with Product Marketing and Product Management to create scalable enablement content, technical documentation, and training materials Continuously explore new technologies, customer workflows, and industry trends to strengthen technical consulting capabilities Work in a hybrid model with presence in New York City 1-2 days per week
Key requirements: 3+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing technical role in SaaS Strong technical curiosity paired with a commercial mindset for solving business challenges Ability to quickly master new products and technical concepts and become a trusted expert Familiarity with design, automation, or collaboration tools such as Figma, Adobe InDesign, Make.com, or n8n; API or SDK experience is a plus Balance between strategic thinking and attention to detail with awareness of broader business impact Confident in guiding and influencing internal stakeholders and explaining complex concepts clearly Proactive in improving processes, optimizing workflows, and challenging the status quo Fast learner with clear, confident communication of new technologies Fluent English; additional languages advantageous Colaboration and teamwork Strong communication and storytelling Curiosity and learning mindset Figma Adobe InDesign Make.com

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JOB OVERVIEW

Experience level

Senior

Location

Brooklyn, NY

Occupation

Sales Engineers

Industry

Computer Systems Design Services

Posted

today

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