Recall Support Supervisor
virtual vocationsDenver, CO
Recall Support Supervisor
Occupations
First-Line Supervisors of Production and Operating WorkersRegulatory Affairs ManagersFirst-Line Supervisors of Non-Retail Sales WorkersIndustries
Electromedical and Electrotherapeutic Apparatus ManufacturingServices for the Elderly and Persons with DisabilitiesSurgical and Medical Instrument ManufacturingAbout the role
Leading a team of Recall Specialists, the full-time Recall Support Supervisor will coordinate medical device recalls, contact affected customers, and manage project resources while working in a hybrid environment with occasional visits to the Carlsbad, CA office.
Key responsibilities:
Train, coach, and develop team members across various projects
Coordinate day-to-day activities of the Recall Team to ensure timely project completion
Conduct outbound calls to notify affected facilities while maintaining professionalism and confidentiality
Required qualifications:
High School Diploma/GED; AA preferred
Minimum 2 years of relevant customer service or project management experience
At least 1 year of leadership or supervisory experience
Strong technical software skills and familiarity with CRMs, preferably Salesforce
Ability to work independently in a hybrid setting
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JOB OVERVIEW
Experience level
Lead
Location
Denver, CO
Occupation
First-Line Supervisors of Production and Operating Workers
Industry
Electromedical and Electrotherapeutic Apparatus Manufacturing
Posted
today
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