Technical Communications and Creative Services Specialist

Key Responsibilities: Develop, write, edit, and maintain technical documentation, reports, procedures, guidelines, and other communication materials. Translate complex technical information into clear, concise, and user-friendly content for different audiences. Create and manage digital content, presentations, visual assets, and communication materials. Design graphics, layouts, and other digital media using Adobe Creative Cloud applications. Support the development, organization, and maintenance of content and documentation within Microsoft SharePoint. Ensure consistency in writing style, formatting, branding, and document quality across deliverables. Review and edit existing documentation for accuracy, clarity, grammar, readability, and completeness. Support CCWIS-related documentation and compliance activities, ensuring that materials align with applicable project and program requirements. Collaborate with technical teams, project stakeholders, subject matter experts, and other departments to gather information and produce accurate deliverables. Develop user-friendly content and visual materials that improve accessibility, usability, and the overall user experience. Apply UX writing and accessibility principles, including Web Content Accessibility Guidelines (WCAG), where applicable. Manage multiple assignments, prioritize deadlines, and deliver high-quality work within established timelines. Maintain organized documentation repositories and support content updates, version control, and information management processes.

Required Qualifications: Bachelor's degree in a relevant field. At least 7 years of experience in communications, technical writing, editing, and documentation. Approximately 5-7 years of experience in graphic design, digital media, or related creative services. Hands-on experience with Adobe Creative Cloud applications and tools. Experience working with Microsoft SharePoint for content management and document collaboration. Strong written and verbal communication skills. Excellent editing, proofreading, formatting, and content organization skills. Ability to communicate complex information clearly and effectively. Strong attention to detail and the ability to manage multiple projects simultaneously. Ability to work independently and collaborate with cross-functional teams.