Customer Service Associate – Car Wash

As a Wash Associate Team Member at Crew Carwash, you deliver fast, friendly service to every guest while ensuring a safe, high-quality wash. You’ll greet customers, guide vehicles, operate wash equipment and POS systems, explain wash packages, and maintain a clean, organized site. You’ll work in an energetic, outdoor, hands-on environment, collaborating with a supportive team that lives our values of respect, integrity, and servant leadership. With comprehensive training, clear advancement paths, tuition assistance, and performance-based rewards, you can quickly grow into leadership opportunities in a growing, customer-focused company. Greet customers and provide friendly, efficient service throughout the wash experience Guide vehicles safely into wash lanes and monitor equipment during wash cycles Perform light cleaning, detailing, and lot upkeep to maintain a clean, safe site Operate POS systems, process payments, and explain wash packages and memberships Assist with basic equipment checks and promptly report maintenance issues Uphold safety, quality, and appearance standards in line with company procedures Support teammates, follow leadership direction, and participate in ongoing training Promote memberships, specials, and loyalty programs to drive customer retention Customer service Point-of-sale operation Cash handling Basic automotive/vehicle knowledge Equipment operation and safety Cleaning and detailing procedures Conflict de-escalation Time management Team collaboration Basic computer skills Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Valid driver’s license with acceptable driving record OSHA/safety training a plus Customer service or retail training preferred Mechanical aptitude or equipment operation experience a plus