Skip to main content

About the role

To enhance customer service and ensure compliance with regulatory standards, the remote Illinois Licensed Quality Review Specialist will manage appeal processes, facilitate resolutions for member and provider appeals, and maintain documentation for audit readiness.
Key responsibilities: Work closely with Utilization Management, Case Management, and Customer Service to ensure adherence to appeal process guidelines Facilitate final resolution of member and provider appeals while maintaining compliance with external regulatory standards Document data for required reporting and ensure audit readiness while managing individual inventory through appropriate workflow
Required qualifications: Active RN license in good standing Bachelor's Degree or 4 years of healthcare experience 5 years of experience in utilization management, appeals, claims, and mainframe systems Knowledge of managed care processes and national accreditation standards, specifically NCQA and URAC Experience with internal/external customer relations and health operations

Matching similar jobs

JOB OVERVIEW

Experience level

Senior

Location

Denver, CO

Occupation

Quality Control Systems Managers

Industry

All Other Outpatient Care Centers

Posted

yesterday

Tired of running searches?

Rank the roles you'd take once, and matches like these arrive on their own.

CREATE PROFILE (opens in a new tab)