Vice President, Transformation & Shared Services Optimization

About the Company: Top outsourcing firm for business process solutions IndustryOutsourcing/Offshoring TypePrivately Held Founded2000Employees5001-10,000 Categories Information Technology & Services Consulting & Professional Services TechnologySpecialtiesdocument management servicesbusiness process servicesintelligent automationand digital transformation Business ClassificationsB2BSAASEnterpriseAbout the RoleThe Company is seeking a Vice President of Transformation and Shared Services Optimization to lead enterprise transformation, optimize shared services, and develop scalable operating models. The role partners with senior leadership to turn business priorities into measurable improvements in productivity, cost efficiency, service delivery, and client value. Responsibilities include redesigning and standardizing processes, leading complex implementations and cross-functional initiatives, managing risks and change, and tracking outcomes through performance measures. The Vice President also supports technology enablement and client-facing initiatives, advises executives, and builds accountability and continuous improvement across teams. Candidates should have a bachelor's degree in business, operations, supply chain, information systems, or a related field; a master's degree is preferred. They should bring 10–15 or more years of progressive experience in operations leadership, transformation, shared services, operational excellence, or enterprise program management, with demonstrated success leading complex initiatives and operating model redesign. Strong program management, financial and analytical skills, executive communication, and stakeholder influence are required. Experience with Lean, Six Sigma, or similar methods is expected; a Six Sigma Green Belt is preferred, and PMP certification is an advantage. Hiring Manager TitleCOOFunctionsOperationsStrategy