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About the role

Overview: As a Functional Implementation Consultant, you drive successful HR technology implementations for clients after a sale, ensuring rapid adoption and long-term value. You will onboard large enterprise clients, translate business needs into WorkForce solutions, and collaborate with sales and support to align projects. Your work directly impacts end-users and payroll processes, with opportunities to influence across a Fortune 500 client base. This role combines client relationship work with hands-on configuration in a fast-paced, inclusive environment with ongoing training and mentorship. Compensation / Benefits Best-in-class benefits start on Day 1 Volunteer time off (company-paid) Hybrid work model Commitment to DEI and belonging
Responsibilities: Onboard clients and create smooth kickoffs for each implementation Analyze client systems, interfaces, and processes to design WorkForce solutions Collaborate with sales, support, and client project teams to manage priorities and issues Implement WorkForce technologies and incorporate new processes and tools as needed Manage multiple time-sensitive projects and communicate progress to clients and internal teams
Key requirements: 2+ years of experience in software implementations, specifically workforce management Gather and document business requirements from users and stakeholders, including use cases and process diagrams Familiarity with labor laws related to time and attendance, scheduling, and leaves of absence Intermediate to advanced Microsoft Excel skills Experience with Waterfall or Agile methodologies Ability to travel up to 50% (potential for international travel) Hybrid work arrangement; offices in Livonia, MI; Maitland, FL; or Augusta, GA College degree is not required Relationship-building and rapport with clients Professional communication skills (oral and written) Trust-building and customer service orientation WorkForce Software implementation capabilities HRIS/HCM systems familiarity Microsoft Excel (advanced)

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JOB OVERVIEW

Experience level

Senior

Location

Maitland, FL

Occupation

Computer Systems Analysts

Industry

Custom Computer Programming Services

Posted

today

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