IT Help Desk Technician III

Brakebush Brothers, Inc. seeks a Support Technician III to deliver front-line IT support to end users across all locations, including remote workers. You will resolve diverse issues related to hardware, software, and peripherals while maintaining thorough ticket documentation and meeting SLA targets. The role emphasizes strong customer service, teamwork, and the ability to work within deadlines, with occasional shifts beyond the primary 1st shift.