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GUEST SERVICE REPRESENTATIVE

dimension hospitalityRuston, LA

2 days ago

Occupations

Hotel, Motel, and Resort Desk ClerksReceptionists and Information ClerksHosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Industries

Hotels and MotelsAll Other Traveler AccommodationCasino Hotels

$14.00 - $16.00 per hour

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About the role

Guest Service Representative Ruston, LA 71270 Salary Range $14.00 - $16.00 Hourly Position Type Part Time Job Shift AnyYou are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.
The Role: As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.
What You Will Be Doing:
  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance
  • Why You Will Love It Here
  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact
  • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now. EOEQualificationsWhat Makes You YouStrong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends

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JOB OVERVIEW

Salary

$14.00 - $16.00 per hour

Experience level

Entry

Location

Ruston, LA

Occupation

Hotel, Motel, and Resort Desk Clerks

Industry

Hotels and Motels

Posted

2 days ago

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