Senior Musical Instrument Retail Sales Associate

Music & Arts is seeking a PT Senior Sales Associate to join our student-focused retail team. In this role, you’ll guide customers in selecting band and orchestra instruments, accessories, and lessons, supporting students, parents, and educators. You’ll drive store sales through expert product knowledge, outstanding customer service, and effective promotion of rentals and lesson programs. Responsibilities include operating POS systems, handling cash, maintaining merchandising standards, assisting with inventory, and supporting store events. This on-site role offers a mission-driven environment where you help grow music education in your community. Engage customers to understand musical needs and recommend appropriate instruments, accessories, and lessons Process sales, rentals, returns, and lesson enrollments using POS systems accurately Support merchandising, stocking, and visual presentation of store inventory Assist with inventory counts, tagging, and organization of products and rental instruments Promote lesson programs, rental plans, and financing options to meet sales goals Handle cash, reconcile drawers, and follow store opening and closing procedures Collaborate with teachers and school service representatives to support local music programs Resolve customer issues professionally and maintain a welcoming, student-focused environment Retail sales Point-of-sale (POS) systems Customer relationship management Product merchandising Inventory management Cash handling Music instrument product knowledge Lesson program enrollment Upselling and cross-selling Store opening/closing procedures Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Background in music performance or music education preferred Prior experience in musical instrument retail a plus